We are committed to your satisfaction, but don't just take our word for it, please read below for some comments from some of our many happy customers.
"I thought I would write and congratulate your Company & Staff for some outstanding Customer Service.
I spoke by 'phone to a very helpful staff member called Ms. Eastaugh at approx 3.00 p.m. on 14/2, and although the order was very small, I was dealt with in a very pleasant manner. Imagine my disbelief, when at 8.42 a.m. the very next day, my order came through my front door!
"Just to let you know that they have arrived today in full. Thanks for your help and all the best!"
"Thank you very much for your intervention on this matter, you have saved a lot of time & hassle in returning goods, claiming refunds etc. No doubt I will be ordering from your company again in the near future."
"Received the key today. I am most grateful for the kind act.
Hope you have a good Xmas."
"I am impressed with your web site and have added it to my 'Favourites' so I
will be looking at your site for any other tools and hardware that I need in the future."
"All received promptly and in good condition, thank you.
May I add to these here - I am very impressed with the level of communication, and with the quality of the goods.
Thank you very much. I'll be glad to deal with your company again."
"Excellent, thanks! Our office doesn't open until after ten - I don't know if this will affect the courier? Thanks again for all your help on this you've been great!"
"I much appreciate your email. Customer satisfaction enquiries are so rare these days. I sometime wonder whether customers matter once the money's taken.Yes, everything is fine with this and the previous order. Your prompt service is a joy."
"Yes I did receive the order, very promptly too! Everything was fine with the goods and they did just what I wanted them to, thanks for asking."