Returns and Cancellations
Cancelling an Order
You may cancel an order up to the point where we ship an order, please contact us on 01223 51 7000 quoting your order number.
Return of Goods
Standard goods will only be accepted for return after prior arrangement with us & within 14 days of receipt. A handling charge may be imposed which will vary dependent on the condition of goods when returned. Carriage charges for the outward journey plus the return of standard goods are payable by the purchaser. Bespoke good manufactured specially for a customer will not be eligible for return.